Privacy Policy

Last updated: January 2025

AI StockTrader ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and desktop application.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when you:

• Register an account: Username, email address, password (encrypted)
• Make a purchase: Payment information (processed securely by Stripe - we never store your full card details)
• Contact us: Name, email, message content
• Use referral system: Referral code, earnings information

1.2 Information Automatically Collected

When you access our website or use our application, we may automatically collect:

• Usage data: Pages visited, features used, time spent
• Device information: Browser type, operating system, IP address
• Download logs: Download timestamps, version numbers, platform
• Error logs: Technical diagnostic information to improve the app

1.3 Information We DO NOT Collect

Important: We do NOT collect or store:

• Your broker login credentials
• Your broker API keys or secrets
• Your trading history or positions
• Your account balances
• Your AI provider API keys
• Any personally identifiable financial information beyond payment processing

2. How We Use Your Information

We use the collected information to:

• Provide our services: Create and manage your account, process purchases, deliver software
• Communicate with you: Send order confirmations, license keys, updates, and respond to inquiries
• Process referrals: Track referrals and calculate earnings
• Improve our services: Analyze usage patterns, fix bugs, develop new features
• Prevent fraud: Detect and prevent fraudulent transactions and abuse
• Comply with legal obligations: Respond to legal requests and prevent illegal activities

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:

3.1 Service Providers

• Payment processing: Stripe (for secure payment processing)
• Hosting: Hostinger (our web hosting provider)
• Email delivery: Email service providers for transactional emails

These providers are bound by confidentiality agreements and can only use your information to provide services to us.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Protect the rights and safety of our users

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change and any choices you may have.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted between you and our servers is encrypted using SSL/TLS
• Secure storage: Passwords are hashed using Argon2ID encryption
• Access controls: Limited employee access to personal information
• Regular security audits: We regularly review and update our security practices
• PCI compliance: Payment processing meets PCI DSS standards via Stripe

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Data Rights

Depending on your location, you may have the following rights:

5.1 Access and Portability

You have the right to access your personal information and receive a copy in a portable format.

5.2 Correction

You can update your account information at any time through your dashboard or by contacting us.

5.3 Deletion

You may request deletion of your account and personal information. Note that we may retain certain information as required by law or for legitimate business purposes (e.g., purchase records for tax purposes).

5.4 Opt-Out

You can opt out of marketing communications at any time by clicking "unsubscribe" in our emails.

To exercise any of these rights, please contact us at support@aistocktrader.pro.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Essential cookies: Required for authentication and security
• Preference cookies: Remember your settings (e.g., dark/light theme)
• Analytics cookies: Understand how you use our services

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

7. Third-Party Services

Our application integrates with third-party services that have their own privacy policies:

• Brokers: Trading212, Alpaca, Interactive Brokers, etc. (your broker relationship is governed by their terms)
• AI providers: OpenAI, Anthropic, Groq, Ollama (if you use their services)
• Payment processor: Stripe (Stripe Privacy Policy)

We are not responsible for the privacy practices of these third parties. Please review their privacy policies before using their services.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (e.g., tax records for 7 years)
• Resolve disputes and enforce agreements
• Prevent fraud and abuse

When data is no longer needed, we will securely delete or anonymize it.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the CCPA:

• Right to know what personal information we collect and how it's used
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we don't sell data)
• Right to non-discrimination for exercising your privacy rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA) or UK, you have rights under GDPR including:

• Right to access, rectification, and erasure
• Right to restrict processing and data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page with a new "Last updated" date
• Sending an email notification to your registered email address
• Displaying a prominent notice in the application

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: